Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in Indian privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When registering on our site directly or through other social media platforms like Facebook, Twitter etc , as appropriate, you may be asked to enter your name, email address, phone number, City or other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out a form or enter information on our site or other social media platforms including Facebook, Twitter and others

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  •   To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  •   To allow us to better service you in responding to your customer service requests.
  •   To send periodic emails, sms and text regarding your order or other products and services.
  •   To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
  •  We do not use vulnerability scanning and/or scanning to PCI standards.
  •  An external PCI compliant payment gateway handles all CC transactions.
  •  We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

We use cookies to:
  •   Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
  •   Google Display Network Impression Reporting
  •   Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

  •  Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
  •   Send information, respond to inquiries, and/or other requests or questions
  •   Process orders and to send information and updates pertaining to orders.
  •   Send you additional information related to your product and/or service.
  •   Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
  •   Not use false or misleading subjects or email addresses.
  •   Identify the message as an advertisement in some reasonable way.
  •   Include the physical address of our business or site headquarters.
  •   Monitor third-party email marketing services for compliance, if one is used.
  •   Honor opt-out/unsubscribe requests quickly.
  •   Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at

[email protected] and we will promptly remove you from ALL correspondence.

Call, SMS, Phone & WhatsApp

By agreeing to this policy, I understand that I may receive promotional calls, messages, WhatsApp text and sms about new center opening, discounts and offers or additional services being offered by Footprints Childcare Pvt. Ltd.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Footprints Child Care Pvt. Ltd.

Unit No 1, 2nd Floor Tower- C, Bhutani Technopark Sector 127 – Noida
Email: [email protected]

Footprints (referred to as “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our clients, including children, parents and guardians. This privacy policy outlines our practices for collecting, using, and safeguarding the information we gather in the course of providing our childcare and early childhood education services.

  1. Scope and Application
    •  This Privacy Policy applies to all personal information collected by Footprints through our facilities, website, Parent Connect App, CCTV feeds, online portal, and any other services we offer.
    •  By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.
  2. Information We Collect
    •  Personal Information: This includes names, addresses, contact details, and identifying details of parents, guardians, children, and employees.
    •  Sensitive Personal Information: Includes health records, medical information, biometric information, and CCTV footage.
    •  Usage Information: Information collected through our website, Parent Connect app, and online portal for device types, operating systems, and versions to improve our digital services.
  3. Purpose of Data Collection
    •  Provision of Services: To provide childcare, educational programs, and maintain a safe environment for all children.
    •  CCTV Surveillance: To monitor and enable the parents to monitor children’s safety, security, and well-being.
    •  Health and Emergency Management: To respond to any health-related incidents, including maintaining medical information about allergies to ensure safe care.
    •  Internal Communication: To communicate with parents and guardians regarding their child’s progress, attendance, and other updates.
    •  Compliance: To comply with legal and regulatory requirements and to maintain records for administrative purposes.
  4. Consent
    •  We collect personal and sensitive information based on the explicit consent of the parent or guardian.
    •  By providing us with your information, you consent to its collection, use, and disclosure as outlined in this policy and your respective agreements with Footprints.
    •  For children’s personal data, we obtain consent from parents or legal guardians.
  5. Data Sharing and Disclosure
    •  With Franchisees and Staff: Personal information is shared with authorized franchisees, their employees, and our employees strictly on a need-to-know basis to deliver our services effectively.
    •  Third-Party Service Providers: We may engage third-party service providers for IT services, data storage, and processing, under strict data protection agreements.
    •  Legal Requirements: We may disclose personal information if required by law, legal process, or government request to ensure compliance with relevant laws and regulations.
  6. CCTV Surveillance
    •  We operate CCTV cameras in our facilities for security and child safety purposes.
    •  Parents who consent to CCTV monitoring can access live feeds of their children through secure, authenticated channels. These feeds are strictly controlled and limited to authorized access only.
    •  CCTV footage is retained only for as long as necessary for security and operational purposes and is protected from unauthorized access.
  7. Data Retention and Security
    •  Data Retention: Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected and to comply with legal requirements.
    •  Data Security: We follow industry-standard security practices, including secure access protocols, to protect personal information against unauthorized access, alteration, or disclosure.
  8. Parental Rights
    •  Access and Correction: Parents have the right to request access to their child’s personal information and to correct or update it if necessary.
    •  Right to Withdraw Consent: Parents may withdraw consent for data collection or specific data processing activities at any time, though this may affect the services we can provide.
    •  Right to Erasure: Upon request and subject to legal requirements, personal information may be deleted when it is no longer necessary for the purpose for which it was collected.
  9. Data Storage
    •  Personal information is stored on secure servers located in Asia/Singapore region.
  10. Data Breach Notification
    •  In the event of a data breach, we will promptly notify affected individuals and the relevant authorities as per applicable laws and our internal protocols.
  11. Cookies Policy
    •  Our website and app use functional cookies to enhance your user experience by remembering your preferences. These cookies do not collect or process any personal data.
  12. Grievance Officer and Contact Information
    •  We have appointed a Grievance Officer to address any questions, concerns, or complaints regarding the handling of personal information.
    •  Grievance Officer Contact:
      • Name: Narendra Singh
      • Email: [email protected]
      • Phone: +91 9871083080
      • Address: Unit No 1, 2nd Floor Tower- C, Bhutani Technopark Sector 127, NOIDA, Uttar Pradesh- 201313
  13. Changes to this Privacy Policy
    •  We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. We encourage parents and guardians to review this policy regularly.
  By enrolling in our services and/ or accessing our website, online portal, Parent Connect App you agree to the terms of this Privacy Policy.

Footprints Media Media Coverage

times-of-india
Pioneer
the-economic-times
the-indian-express
momspresso

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